{"id":9,"date":"2022-11-21T17:10:17","date_gmt":"2022-11-21T17:10:17","guid":{"rendered":"https:\/\/dev.detoiboutique.gr\/?page_id=9"},"modified":"2025-04-15T16:51:48","modified_gmt":"2025-04-15T16:51:48","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/detoiboutique.gr\/en\/refund_returns\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"<h4>Order cancellation<\/h4>\n<p>The order can be canceled in the following cases:<\/p>\n<ul>\n<li>Before the order is completed, during the online ordering process you can remove the quantities of the products from your shopping cart by clicking on the delete button and after updating.<\/li>\n<li>\u0395\u03ac\u03bd \u03ad\u03c7\u03b5\u03b9 \u03bf\u03bb\u03bf\u03ba\u03bb\u03b7\u03c1\u03c9\u03b8\u03b5\u03af \u03b7 \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03ae \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1, \u03b1\u03bb\u03bb\u03ac \u03b4\u03b5\u03bd \u03ad\u03c7\u03b5\u03b9 \u03b1\u03c0\u03bf\u03c3\u03c4\u03b1\u03bb\u03b5\u03af \u03b1\u03ba\u03cc\u03bc\u03b1 \u03c4\u03bf \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd \u03b1\u03c0\u03cc \u03c4\u03b9\u03c2 \u03b1\u03c0\u03bf\u03b8\u03ae\u03ba\u03b5\u03c2 \u03bc\u03b1\u03c2, \u03bc\u03c0\u03bf\u03c1\u03b5\u03af\u03c4\u03b5 \u03bd\u03b1 \u03ba\u03b1\u03bb\u03ad\u03c3\u03b5\u03c4\u03b5 \u03c3\u03c4\u03bf 2461 021135 \u03ae \u03c3\u03c4\u03bf 6979989849 \u03ae \u03bd\u03b1 \u03c3\u03c4\u03b5\u03af\u03bb\u03b5\u03c4\u03b5 email \u03c3\u03c4\u03bf detoi_koz@hotmail.com \u03c4\u03bf \u03b1\u03c1\u03b3\u03cc\u03c4\u03b5\u03c1\u03bf \u03bc\u03ad\u03c7\u03c1\u03b9 \u03c4\u03b9\u03c2 14:00 \u03ba\u03b1\u03b9 \u03ad\u03bd\u03b1\u03c2 \u03c3\u03c5\u03bd\u03b5\u03c1\u03b3\u03ac\u03c4\u03b7\u03c2 \u03bc\u03b1\u03c2 \u03b8\u03b1 \u03b1\u03bd\u03b1\u03bb\u03ac\u03b2\u03b5\u03b9 \u03c4\u03b7\u03bd \u03b1\u03ba\u03cd\u03c1\u03c9\u03c3\u03b7 \u03c4\u03b7\u03c2 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1\u03c2 \u03c3\u03b1\u03c2.<\/li>\n<\/ul>\n<h3>Product Changes<\/h3>\n<p>When the customer receives the products, he must check whether they correspond to his original order. He is also obliged to test the product he bought to make sure that the product corresponds to his order, without removing the accompanying tags (otherwise, it is considered that the product is not in the same condition in which it was delivered and its return is not accepted) .<\/p>\n<p>\u0395\u03c6\u03cc\u03c3\u03bf\u03bd \u03b1\u03c0\u03bf\u03c6\u03b1\u03c3\u03af\u03c3\u03b5\u03b9 \u03cc\u03c4\u03b9 \u03b8\u03ad\u03bb\u03b5\u03b9 \u03bd\u03b1 \u03b1\u03bb\u03bb\u03ac\u03be\u03b5\u03b9 \u03ba\u03ac\u03c0\u03bf\u03b9\u03bf \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd, \u03bc\u03b1\u03c2 \u03b5\u03bd\u03b7\u03bc\u03b5\u03c1\u03ce\u03bd\u03b5\u03b9, \u03b5\u03af\u03c4\u03b5 \u03bc\u03b5\u00a0<strong>email<\/strong> \u03c3\u03c4\u03bf <a href=\"mailto:detoi_koz@hotmail.com\">detoi_koz@hotmail.com<\/a>, \u03ae \u03c3\u03c4\u03bf \u03c4\u03b7\u03bb\u03ad\u03c6\u03c9\u03bd\u03bf 2461 021135 \u03ba\u03b1\u03b9 6979989849 \u03b3\u03bd\u03c9\u03c3\u03c4\u03bf\u03c0\u03bf\u03b9\u03ce\u03bd\u03c4\u03b1\u03c2 \u03bc\u03b1\u03c2 \u03b5\u03ac\u03bd \u03b5\u03c0\u03b9\u03b8\u03c5\u03bc\u03b5\u03af \u03b1\u03bb\u03bb\u03b1\u03b3\u03ae \u03c3\u03b5 \u03bd\u03bf\u03cd\u03bc\u03b5\u03c1\u03bf \u03ae\/\u03ba\u03b1\u03b9 \u03c7\u03c1\u03ce\u03bc\u03b1, \u03ae \u03b1\u03bd \u03b8\u03b1 \u03b1\u03bd\u03c4\u03b9\u03ba\u03b1\u03c4\u03b1\u03c3\u03c4\u03ae\u03c3\u03b5\u03b9 \u03c4\u03bf \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd \u03bc\u03b5 \u03ba\u03ac\u03c0\u03bf\u03b9\u03bf \u03bd\u03ad\u03bf \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd \u03b9\u03c3\u03c4\u03bf\u03c3\u03b5\u03bb\u03af\u03b4\u03b1 \u03bc\u03b1\u03c2. \u03a4\u03b1 \u03c3\u03c4\u03bf\u03b9\u03c7\u03b5\u03af\u03b1 \u03c0\u03bf\u03c5 \u03c0\u03c1\u03ad\u03c0\u03b5\u03b9 \u03bd\u03b1 \u03b1\u03bd\u03b1\u03c6\u03ad\u03c1\u03b5\u03b9 \u03c0\u03ad\u03c1\u03b1 \u03b1\u03c0\u03cc \u03c4\u03bf \u03bf\u03bd\u03bf\u03bc\u03b1\u03c4\u03b5\u03c0\u03ce\u03bd\u03c5\u03bc\u03bf \u03b5\u03af\u03bd\u03b1\u03b9 \u03bf \u03b1\u03c1\u03b9\u03b8\u03bc\u03cc\u03c2 \u03c4\u03b7\u03c2 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1\u03c2 \u03ba\u03b1\u03b9 \u03bf \u03ba\u03c9\u03b4\u03b9\u03ba\u03cc\u03c2 \u03c4\u03bf\u03c5 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03bf\u03c2 \u03c0\u03bf\u03c5 \u03b8\u03ad\u03bb\u03b5\u03b9 \u03bd\u03b1 \u03b1\u03bb\u03bb\u03ac\u03be\u03b5\u03b9.<\/p>\n<p class=\" translation-block\">The process of changing the products is done strictly and only within 10 days from the day they are SHIPPED by detoiboutique.gr.<\/p>\n<p>\u0391\u03c0\u03b1\u03c1\u03b1\u03af\u03c4\u03b7\u03c4\u03b7 \u03c0\u03c1\u03bf\u03cb\u03c0\u03cc\u03b8\u03b5\u03c3\u03b7 \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae\u03c2 \u03bf\u03c0\u03bf\u03b9\u03bf\u03c5\u03b4\u03ae\u03c0\u03bf\u03c4\u03b5 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03bf\u03c2 \u03b5\u03af\u03bd\u03b1\u03b9 \u03b7 \u03c3\u03c5\u03bd\u03bf\u03b4\u03b5\u03af\u03b1 \u03c4\u03bf\u03c5 \u03bc\u03b5 \u03c4\u03b7\u03bd \u03c0\u03c1\u03c9\u03c4\u03cc\u03c4\u03c5\u03c0\u03b7 \u03b1\u03c0\u03cc\u03b4\u03b5\u03b9\u03be\u03b7 \u03b1\u03b3\u03bf\u03c1\u03ac\u03c2. \u0395\u03c6\u03cc\u03c3\u03bf\u03bd \u03c4\u03bf \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd \u03b4\u03b5\u03bd \u03c3\u03c5\u03bd\u03bf\u03b4\u03b5\u03cd\u03b5\u03c4\u03b1\u03b9 \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd \u03b1\u03c0\u03cc\u03b4\u03b5\u03b9\u03be\u03b7 \u03b1\u03b3\u03bf\u03c1\u03ac\u03c2, \u03b7 \u03b1\u03bb\u03bb\u03b1\u03b3\u03ae \u03b4\u03b5\u03bd \u03bc\u03c0\u03bf\u03c1\u03b5\u03af \u03bd\u03b1 \u03b3\u03af\u03bd\u03b5\u03b9 \u03b4\u03b5\u03ba\u03c4\u03ae \u03c3\u03b5 \u03ba\u03b1\u03bc\u03af\u03b1 \u03c0\u03b5\u03c1\u03af\u03c0\u03c4\u03c9\u03c3\u03b7.(\u03a4\u03bf \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd \u03b8\u03b1 \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03ad\u03c6\u03b5\u03c4\u03b1\u03b9 \u03c3\u03c4\u03bf\u03bd \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7 \u03bc\u03b5 \u03b4\u03b9\u03ba\u03ae \u03c4\u03bf\u03c5 \u03c7\u03c1\u03ad\u03c9\u03c3\u03b7)<\/p>\n<p>\u0397 \u03c0\u03c1\u03ce\u03c4\u03b7 \u03b1\u03bb\u03bb\u03b1\u03b3\u03ae \u03b5\u03af\u03bd\u03b1\u03b9\u00a0<strong>\u03b4\u03c9\u03c1\u03b5\u03ac\u03bd<\/strong> \u03b3\u03b9\u03b1 \u03b1\u03c0\u03bf\u03c3\u03c4\u03bf\u03bb\u03ad\u03c2 \u03b5\u03bd\u03c4\u03cc\u03c2 \u0395\u03bb\u03bb\u03ac\u03b4\u03bf\u03c2 \u03b3\u03b9\u03b1 \u03b1\u03b3\u03bf\u03c1\u03ad\u03c2 \u03ac\u03bd\u03c9 \u03c4\u03c9\u03bd 60,00 \u20ac (\u03b1\u03c0\u03bf\u03ba\u03bb\u03b5\u03b9\u03c3\u03c4\u03b9\u03ba\u03ac \u03bc\u03b5 \u03c4\u03b7\u03bd ACS-COURIER \u03c7\u03c1\u03b5\u03ce\u03bd\u03bf\u03bd\u03c4\u03b1\u03c2 \u03c4\u03bf<a href=\"https:\/\/detoiboutique.gr\/en\/\"> detoiboutique.gr<\/a> )<\/p>\n<p>\u0397 \u03c0\u03c1\u03ce\u03c4\u03b7 \u03b1\u03bb\u03bb\u03b1\u03b3\u03ae \u03b3\u03b9\u03b1 \u03b1\u03b3\u03bf\u03c1\u03ad\u03c2 \u03ba\u03ac\u03c4\u03c9 \u03c4\u03c9\u03bd 60,00 \u20ac \u03b5\u03c0\u03b9\u03b2\u03b1\u03c1\u03cd\u03bd\u03b5\u03b9 \u03c4\u03bf\u03bd \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7<\/p>\n<p>\u03a3\u03b5 \u03c0\u03b5\u03c1\u03af\u03c0\u03c4\u03c9\u03c3\u03b7 \u03b4\u03b5\u03cd\u03c4\u03b5\u03c1\u03b7\u03c2 \u03ae \u03c4\u03c1\u03af\u03c4\u03b7\u03c2 \u03b1\u03bb\u03bb\u03b1\u03b3\u03ae\u03c2 \u03c4\u03b1 \u03ad\u03be\u03bf\u03b4\u03b1 \u03bc\u03b5\u03c4\u03b1\u03c6\u03bf\u03c1\u03ac\u03c2 \u03b5\u03c0\u03b9\u03b2\u03b1\u03c1\u03cd\u03bd\u03bf\u03c5\u03bd \u03b1\u03c0\u03bf\u03ba\u03bb\u03b5\u03b9\u03c3\u03c4\u03b9\u03ba\u03ac \u03c4\u03bf\u03bd \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7, \u03bc\u03b5 \u03c4\u03b1 \u03ad\u03be\u03bf\u03b4\u03b1 \u03b1\u03c0\u03bf\u03c3\u03c4\u03bf\u03bb\u03ae\u03c2 \u03b1\u03bd\u03ac\u03bb\u03bf\u03b3\u03b1 \u03c4\u03b7\u03bd \u03b4\u03b9\u03b5\u03cd\u03b8\u03c5\u03bd\u03c3\u03b7 \u03c0\u03b1\u03c1\u03ac\u03b4\u03bf\u03c3\u03b7\u03c2<\/p>\n<p>\u03a4\u03b1 \u03ad\u03be\u03bf\u03b4\u03b1 \u03b1\u03c0\u03bf\u03c3\u03c4\u03bf\u03bb\u03ae\u03c2 \u03b1\u03bd\u03b1\u03c6\u03ad\u03c1\u03bf\u03bd\u03c4\u03b1\u03b9 \u03c3\u03c4\u03b7 \u03c3\u03c5\u03bd\u03b5\u03c1\u03b3\u03b1\u03b6\u03cc\u03bc\u03b5\u03bd\u03b7 \u03bc\u03b5 \u03b5\u03bc\u03ac\u03c2 \u03b5\u03c4\u03b1\u03b9\u03c1\u03b5\u03af\u03b1 ACS COURIER. \u0395\u03b9\u03b4\u03ac\u03bb\u03bb\u03c9\u03c2 \u03c4\u03bf \u03ba\u03cc\u03c3\u03c4\u03bf\u03c2 \u03bc\u03b5\u03c4\u03b1\u03c6\u03bf\u03c1\u03b9\u03ba\u03ce\u03bd \u03bc\u03c0\u03bf\u03c1\u03b5\u03af \u03bd\u03b1 \u03b4\u03b9\u03b1\u03c6\u03ad\u03c1\u03b5\u03b9.<\/p>\n<p>Shipping Address<\/p>\n<p>Detoi<br \/>\n\u039c\u03c0\u03bf\u03c5\u03c3\u03af\u03bf\u03c5 16<br \/>\nKozani PO Box 50131<\/p>\n<p>\u0397 \u03b5\u03c4\u03b1\u03b9\u03c1\u03af\u03b1 \u03bc\u03b1\u03c2 \u03b4\u03b5\u03bd \u03b5\u03c5\u03b8\u03cd\u03bd\u03b5\u03c4\u03b1\u03b9 \u03b3\u03b9\u03b1 \u03b6\u03b7\u03bc\u03af\u03b5\u03c2 \u03c0\u03bf\u03c5 \u03b5\u03bd\u03b4\u03b5\u03c7\u03bf\u03bc\u03ad\u03bd\u03c9\u03c2 \u03bd\u03b1 \u03c0\u03c1\u03bf\u03ba\u03cd\u03c8\u03bf\u03c5\u03bd \u03c3\u03c4\u03bf \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03b1 \u03ba\u03b1\u03c4\u03ac \u03c4\u03b7 \u03b4\u03b9\u03b1\u03b4\u03b9\u03ba\u03b1\u03c3\u03af\u03b1 \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae\u03c2 \u03c4\u03bf\u03c5\u03c2.<\/p>\n<p><strong>Important information about switching products<\/strong><\/p>\n<ul>\n<li>\u03a4\u03b1 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03b1 \u03c0\u03c1\u03ad\u03c0\u03b5\u03b9 \u03bd\u03b1 \u03bc\u03b7\u03bd \u03b5\u03af\u03bd\u03b1\u03b9 \u03c6\u03bf\u03c1\u03b5\u03bc\u03ad\u03bd\u03b1 \u03ae\/\u03ba\u03b1\u03b9 \u03c6\u03b8\u03b1\u03c1\u03bc\u03ad\u03bd\u03b1, \u03bd\u03b1 \u03bc\u03b7\u03bd \u03ad\u03c7\u03bf\u03c5\u03bd \u03c0\u03bb\u03c5\u03b8\u03b5\u03af, \u03c4\u03c1\u03bf\u03c0\u03bf\u03c0\u03bf\u03b9\u03b7\u03b8\u03b5\u03af \u03ae \u03c5\u03c0\u03bf\u03c3\u03c4\u03b5\u03af \u03bf\u03c0\u03bf\u03b9\u03bf\u03c5\u03b4\u03ae\u03c0\u03bf\u03c4\u03b5 \u03b5\u03af\u03b4\u03bf\u03c5\u03c2 \u03b6\u03b7\u03bc\u03b9\u03ac.<\/li>\n<li>No label must have been removed, and their accompanying packaging, which is part of the product, must not be missing or altered in any way.<\/li>\n<\/ul>\n<p><b>\u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae \u03c7\u03c1\u03b7\u03bc\u03ac\u03c4\u03c9\u03bd<\/b><\/p>\n<p>\u0395\u03ac\u03bd, \u03b3\u03b9\u03b1 \u03bf\u03c0\u03bf\u03b9\u03bf\u03bd\u03b4\u03ae\u03c0\u03bf\u03c4\u03b5 \u03bb\u03cc\u03b3\u03bf, \u03bf \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7\u03c2 \u03b4\u03b5\u03bd \u03bc\u03b5\u03af\u03bd\u03b5\u03b9 \u03b9\u03ba\u03b1\u03bd\u03bf\u03c0\u03bf\u03b9\u03b7\u03bc\u03ad\u03bd\u03bf\u03c2 \u03bc\u03b5 \u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1 \u03c4\u03bf\u03c5, \u03ad\u03c7\u03b5\u03b9 \u03c4\u03bf \u03b4\u03b9\u03ba\u03b1\u03af\u03c9\u03bc\u03b1 \u03c4\u03b7\u03c2 \u03c5\u03c0\u03b1\u03bd\u03b1\u03c7\u03ce\u03c1\u03b7\u03c3\u03b7\u03c2 \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd \u03b5\u03be \u03b1\u03c0\u03bf\u03c3\u03c4\u03ac\u03c3\u03b5\u03c9\u03c2 \u03c3\u03cd\u03bc\u03b2\u03b1\u03c3\u03b7 \u03c0\u03bf\u03c5 \u03ad\u03c7\u03b5\u03b9 \u03c3\u03c5\u03bd\u03ac\u03c8\u03b5\u03b9, \u03bc\u03ad\u03c3\u03b1 \u03c3\u03b5 \u03b4\u03b9\u03ac\u03c3\u03c4\u03b7\u03bc\u03b1 \u03b4\u03ad\u03ba\u03b1 (10) \u03b7\u03bc\u03b5\u03c1\u03bf\u03bb\u03bf\u03b3\u03b9\u03b1\u03ba\u03ce\u03bd \u03b7\u03bc\u03ad\u03c1\u03c9\u03bd \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd \u03b7\u03bc\u03ad\u03c1\u03b1 \u03b1\u03c0\u03bf\u03c3\u03c4\u03bf\u03bb\u03ae\u03c2 \u03c4\u03c9\u03bd \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03c9\u03bd. \u0398\u03b1 \u03c0\u03c1\u03ad\u03c0\u03b5\u03b9 \u03bd\u03b1 \u03b5\u03c0\u03b9\u03ba\u03bf\u03b9\u03bd\u03c9\u03bd\u03ae\u03c3\u03b5\u03b9 \u03bc\u03b1\u03b6\u03af \u03bc\u03b1\u03c2 \u03c3\u03c4\u03bf 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\u03a4\u03b1&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.3 (Yoast SEO v19.10) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ce\u03bd - Detoi Boutique<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/detoiboutique.gr\/en\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ce\u03bd\" \/>\n<meta property=\"og:description\" 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